What we do

Application support plays a vital role in the lifecycle of any product. Ensuring continuous operation and service is just as important in a customer-centric application as in a process support system for internal use.

For more than 10 years, Grape has been providing support for high-complexity, business-critical, enterprise-class systems and applications, whether on-prem or cloud, and our well-trained team is waiting for inquiries to help detect and resolve incidents with up to 24/7 availability. We offer for our customers professional support services for specific business needs including

• incident management,
• issue analysis and troubleshooting (level 2 and level 3),
• IT and application support,
• application and infrastructure operation,
• application and infrastructure monitoring,
• application and infrastructure maintenance,
• professional consultancy.